Borneo77 Terms and Conditions – Complete Platform User Guide

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") govern your use of the website borneo77.fun and all services offered by borneo77 ("Platform", "we", "us"). This Agreement constitutes a legally binding contract between you ("User", "you") and the management of borneo77.

By performing any of the following actions — registering a new account, logging in to an existing account, making any deposit or bet, or simply browsing any section of our platform — you are deemed to have fully accepted and agreed to this Agreement in its current form.

Borneo77 reserves the right to update, modify, or replace any part of this Agreement at any time without prior notice. It is your responsibility to review this page periodically to ensure you remain compliant with the latest version of our Terms and Conditions.

2 User Eligibility & Account Registration

To register and use the borneo77 platform, you must fully satisfy all of the following eligibility requirements:

• Aged 18 years and above at the time of registration.
• Voluntarily registering on your own behalf — not under the instruction or coercion of any other party.
• Never been declared bankrupt or involved in ongoing bankruptcy proceedings.
• Acting in your own personal capacity, and not as a representative, agent, or on behalf of any company or organisation.
• Never been banned by borneo77 or any related online gaming platform for fraud, abuse, or breach of terms.

During the registration process, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, email address, and valid phone number. borneo77 reserves the right to conduct KYC (Know Your Customer) checks at any stage to verify your identity.

Each individual is only permitted to have one registered account at borneo77. If you are found to hold more than one account, all such accounts will be suspended immediately and any remaining balance may be forfeited.

3 Account Security & Responsibility

You are fully responsible for all activities that occur within your Borneo77 account. This includes any bets, withdrawals, setting changes, or other actions performed using your login credentials — whether by yourself or by any third party who gains access to your account.

To protect your account, we recommend that you:

• Use a strong, unique password that is not used on any other platform.
• Enable two-factor authentication (2FA) available in your account settings.
• Not share your login credentials with anyone, including family members.
• Log out of your account when you are done, especially on shared devices.
• Report to the borneo77 support team immediately if you suspect any unauthorised access to your account.

4 Deposits, Withdrawals & Payment Processing

Borneo77 supports a wide range of payment methods for the convenience of Malaysian users, including direct bank transfers (Maybank, CIMB, Public Bank, RHB, Hong Leong Bank), e-wallets (Touch 'n Go eWallet, GrabPay, Boost), and crypto assets (USDT and BTC).

Deposit: All deposits are processed immediately upon payment confirmation. Minimum and maximum deposit limits for each payment method are stated in the Payments section of our platform. Deposited funds may only be used for wagering purposes within the borneo77 platform.

Withdrawal: Withdrawal requests are processed within 5 to 15 minutes for standard cases. However, first-time withdrawals or those exceeding a certain threshold may require additional review for security and AML compliance purposes. In such cases, processing may take up to 24 business hours.

• Withdrawals can only be made to the same payment method used for the deposit (source of funds policy).
• You must fulfil any applicable bonus wagering requirements before a withdrawal can be processed.
• Borneo77 reserves the right to request additional verification documents before approving any withdrawal for compliance purposes.
• Processing fees (if any) will be clearly communicated before a withdrawal is confirmed.

5 Bonuses, Promotions & Wagering Requirements

Borneo77 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and exclusive VIP offers. All bonuses are subject to the specific terms and conditions stated alongside each offer.

General terms applicable to all borneo77 bonuses are as follows:

• Each bonus may only be claimed once per eligible user, unless otherwise stated.
• Wagering requirements (rollover/wagering requirement) must be fully met before any bonus funds or related winnings can be withdrawn.
• Borneo77 reserves the right to void bonuses and associated wins if there is evidence of abuse, fraud, or any attempt to manipulate the bonus system.
• Bonuses are non-transferable and cannot be directly exchanged for cash.
• Each bonus expiry period is stated in the respective promotion's terms. Unused bonuses that are not claimed within the specified period will expire automatically.

6 Wagering & Game Rules

All wagering activity on the borneo77 platform — whether Sports Betting, Slot Games, Live Casino, or table games — is subject to the respective game rules set by borneo77 and the relevant game providers.

Key points all players should understand:

• Game outcomes are determined by a Random Number Generator (RNG) that has been independently audited and certified to ensure full fairness.
• Confirmed bets cannot be cancelled or modified. Please review all betting details before confirming.
• Borneo77 reserves the right to void bets or games in the event of a technical error, system disruption, or unforeseen circumstances affecting the integrity of play.
• In disputes relating to game outcomes, Borneo77's server records are the definitive reference.
• Minimum and maximum betting limits vary by game type and will be displayed within the relevant game interface.

For sports betting specifically, borneo77 uses real-time odds that are continuously updated. The odds displayed at the time you confirm your bet are the odds that will apply to your wager. Any odds changes after confirmation will not affect existing bets.

7 Permitted & Prohibited User Conduct

Borneo77 expects all users to interact with the platform and other users with respect and responsibility. The following actions are strictly prohibited on the Borneo77 platform:

• Use of automation software, bots, or scripts to play or place wagers.
• Attempts to hack, damage, or disrupt the operations of the Borneo77 platform.
• Use of a VPN or proxy to conceal your actual location for the purpose of bypassing geographical restrictions or platform policies.
• Money laundering or using illegally obtained funds to make deposits.
• Collusion between players (chip dumping or colluding) in games involving other players.
• Using another person's information to register an account or carry out transactions (identity theft).
• Any form of communication that is abusive, threatening, or harassing towards other users or borneo77 support staff.

Any violation of the above prohibitions may result in immediate account suspension or termination, forfeiture of all account balances, and reporting to the relevant authorities where necessary.

8 Privacy & Personal Data Protection

Borneo77 takes the privacy and security of your personal data seriously. The collection, use, and protection of your personal data are governed by our Privacy Policy, which forms part of this Agreement and should be read together with this document.

In summary, borneo77 collects and uses your personal data for the following purposes:

• Identity verification and compliance with KYC/AML procedures.
• Secure processing of deposit and withdrawal transactions.
• Providing effective and responsive customer support.
• Improving user experience and personalising the platform.
• Sending promotional information and relevant offers (with your consent).

Borneo77 will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. All data is stored with 256-bit SSL encryption and protected by a multi-layered security system.

For detailed information on how we handle your data, please refer to Borneo77 Privacy Policy.

9 Liability Limits & Disclaimer

Borneo77 provides its gaming platform on an "as is" and "as available" basis. While we make every effort to ensure the platform's usability and reliability at all times, we cannot guarantee that our services will always be free from interruptions, delays, or technical errors.

Borneo77 is not liable for:

• Financial losses arising from service disruptions caused by circumstances beyond our control (force majeure).
• Financial losses arising from unauthorised use of your account by a third party to whom you have granted access.
• Processing delays caused by the bank or third-party payment providers.
• Data damage or loss resulting from the user's own actions.

Under no circumstances shall Borneo77's maximum liability to you exceed the total net deposits you have made in the 30 days prior to the event giving rise to the claim.

10 Account Termination & Suspension

Borneo77 reserves the right to suspend or terminate any user's account at any time, with or without prior notice, for the following reasons:

• Violation of any section of these Terms and Conditions.
• Suspicion of fraud, money laundering, or other illegal activities.
• Failure to provide the requested identity verification documents within the stipulated timeframe.
• Found to be submitting withdrawal requests using a payment method different from the one used for the deposit.
• Intimidation or threats directed at borneo77 staff.

If your account is terminated for reasons other than a terms violation, any valid remaining balance (after deducting unfulfilled wagering requirements) will be returned to you within a reasonable timeframe via your original payment method.

You may also choose to close your account at any time by contacting the Borneo77 support team. Account closure requests will be processed within 5 business days.

11 Changes to Terms and Conditions

Borneo77 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Users will be notified of material changes via:

• Pop-up notifications or banners displayed within the platform during your login session.
• Email notification to your registered email address (for significant changes).
• Update of the "Last Updated" date at the top of this document.

It is your responsibility to review this page periodically. Continued use of the platform after any changes take effect constitutes your acceptance of the updated terms.

12 Governing Law & Dispute Resolution

These Terms and Conditions and any disputes arising from them shall be interpreted and governed in accordance with the laws applicable in the jurisdiction where borneo77 is licensed. borneo77 operates under a recognised international gambling licence and complies with all operational regulations set by the relevant licensing authority.

In the event of any dispute between you and Borneo77, we encourage you to first contact our support team for a peaceful and efficient resolution. Our team is ready to help resolve any issues promptly.

If a dispute cannot be resolved directly with the Borneo77 support team, you may bring the matter to an independent arbitration body recognised by our licensing authority. The arbitration process will be conducted in accordance with that body's standard procedures, and the decision shall be final and binding on both parties.

If any provision of these Terms and Conditions is found to be invalid or unenforceable under applicable law, that provision will be reinterpreted or removed without affecting the validity and enforceability of the remaining provisions.